890bet Privacy Policy
Your personal information is completely safe with us. This policy explains how 890bet collects, stores, and protects your data.
Introduction and Scope
890bet ("we", "us", "platform") operates a safe and reliable online entertainment service for players in Bangladesh. This privacy policy ("policy") explains what information we collect when you use our website, create an account, or contact us, why we collect it, and how we use and protect it.
By using this site you are agreeing to the terms of this privacy policy. We ask that you do not use the site without reading our policy. You must be 21 years of age or older.
Section 1: What Information We Collect
Registration and Identity Information
We collect the information you provide when creating an account. This includes:
- Full name and date of birth
- Email address
- Information related to identity verification applicable in Bangladesh
- Preferred language and communication method
Financial and Payment Information
During deposits and withdrawals we store the necessary financial information, such as:
- bKash, Nagad, or Rocket account number (for transaction verification)
- Transaction amount and time
- Transaction reference number
We never store complete payment PINs or one-time passwords (OTP).
Technical and Usage Information
When you browse the site, the following information is collected automatically:
- IP address and device type
- Browser version and operating system
- Page view logs and session duration
- Click patterns and navigation paths
Gaming Activity Information
We store information related to the gaming history of your account, which includes:
- Play history and results
- Bonus claims and wagering activity
- Favourite game categories and play duration
- Responsible gaming limit settings
Section 2: Purpose of Information Use
We use the information we collect only for specific and legitimate purposes. Those purposes are set out in detail below:
Account Management
Information is used to create, verify, manage, and keep your account secure. This is essential for confirming age verification and maintaining account security.
Transaction Processing
Financial information is used to verify and successfully complete deposit and withdrawal requests. Withdrawals are typically completed within 5–30 minutes.
Customer Support
Information is used to answer any of your issues or questions and to provide 24/7 live chat support in Bengali.
Security and Fraud Prevention
Technical information is analysed to detect suspicious activity, prevent multiple accounts, and ensure the security of the platform.
Responsible Gaming
By analysing gaming activity information we provide players with personalised limits, self-exclusion options, and timely alerts.
Service Improvement
By analysing usage information we continuously improve the site's performance, gaming experience, and user interface.
Section 3: Cookies and Tracking Technology
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 890bet uses the following types of cookies:
- Essential cookies: To maintain login sessions and keep security features active.
- Functional cookies: To remember your preferred language and settings.
- Analytical cookies: To monitor site performance and improve the user experience.
Cookie Control
You can disable cookies from your browser settings. However, please note that disabling essential cookies may cause some site features to not work properly, such as the login and transaction process.
Section 4: Sharing Information with Third Parties
890bet never sells your personal information or shares it with third parties in an unauthorised manner. Information may be shared in the following limited circumstances:
Payment Processors
Minimal financial information is shared with payment services such as bKash, Nagad, and Rocket to complete transactions. These third parties follow their own privacy policies.
Game Providers
Only the information necessary to manage gaming sessions is shared with game providers such as Pragmatic Play, PG Soft, JILI, and Spribe.
Legal Obligations
We are legally required to provide necessary information in response to valid orders or directives from a competent court or regulatory authority.
Technology Service Providers
The service providers whose technology infrastructure is used to operate the site have access to limited information under strict confidentiality agreements.
Section 5: Data Security Measures
Technical Security
890bet uses industry-standard security technology to protect your information:
- SSL Encryption: All data transfers are secured through 256-bit TLS encryption.
- Password Hashing: Your password is never stored directly — only a one-way hash is kept.
- Firewall and Intrusion Detection System: Unauthorised access attempts are automatically detected and blocked.
- Regular Security Audits: Regular security testing is conducted through third-party experts.
Your Responsibilities
Alongside the technical protections, you also have certain responsibilities of your own:
- Use a strong and unique password.
- Do not share your login details with anyone.
- Always log out after logging in on a public or shared device.
- If you notice any suspicious activity, let us know immediately.
Section 6: Data Retention Period
Active Account Data
All relevant information is stored for as long as your account is active. This is necessary to ensure service quality and keep your gaming history secure.
After Account Closure
Even after an account is closed or deleted, certain information may be retained for a specified period to meet legal obligations and maintain records of financial transactions. This timeframe is determined in accordance with applicable law.
Section 7: Your Rights
890bet believes you should have full control over your own information. You have the following rights:
Right to Access
You can request to view what information we hold about you at any time.
Right to Rectification
If there is incorrect or incomplete information in your account, you can request that it be corrected.
Right to Erasure
In certain circumstances you can request that your personal information be deleted, however this may not be possible where legal obligations apply.
Right to Object to Processing
You have the right to object to certain uses of your information, particularly in relation to marketing communications.
To exercise these rights or to send any information-related request, contact us by email at: [email protected] — or let our support team know via 24/7 live chat.
Section 8: Protection of Minors
Age Restriction Policy
890bet strictly prohibits access to its services for anyone under the age of 21. We do not intentionally collect any personal information from minors.
If we are informed or suspect that a person under the age of 21 has opened an account, we will immediately suspend that account and delete the associated information.
If parents or legal guardians believe their child or dependent has used our site, please contact us without delay.
Section 9: Policy Changes and Notification
Change Process
890bet reserves the right to change or update its privacy policy. For significant changes we will:
- Update the "Last Updated" date on this page.
- Send a notification to registered users by email.
- Display a clear notice on the site.
If you continue to use the site after a change, you will be considered to have accepted the updated policy.
Section 10: Contact Us
For any questions, concerns, or requests regarding the privacy policy, please get in touch with us. Our team is always ready to assist you in Bengali.